Privacy Policy
Last updated: 4 November 2026
Quartet Digital Solutions India Pvt. Ltd. ("Quartet", "we", "us") respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and the rights available to you under the Digital Personal Data Protection Act, 2023 ("DPDP Act").
For the purposes of the DPDP Act, Quartet Digital Solutions India Pvt. Ltd. is the Data Fiduciary in respect of the personal data described below.
1. Personal data we collect
We collect only what you choose to give us, and a limited amount of technical information generated when you visit this site.
Information you provide.
When you submit our contact form or contact us by email or WhatsApp: your name, company name, email address, telephone or WhatsApp number, and the content of your enquiry.
Information collected automatically.
IP address, browser type, device type, pages visited, referring source and time of visit, collected through standard website analytics.
We do not knowingly collect any special category data, and we ask that you do not include sensitive personal information in your enquiry.
2. Why we process it
• To respond to your enquiry and to communicate with you about it
• To provide the services you request, and to administer our relationship with you
• To understand how this website is used and to improve it
• To comply with applicable legal and regulatory obligations
We do not sell your personal data. We do not use your data for automated decision-making.
3. Consent and its withdrawal
We process the personal data you submit on the basis of the consent you give when you submit it, or for the legitimate uses permitted under Section 7 of the DPDP Act.
You may withdraw your consent at any time
, with the same ease with which it was given, by writing to the address in Section 10. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Where you withdraw consent, we will cease processing and erase your personal data unless retention is required by law.
4. Who we share it with
We share personal data only where necessary, and only with:
• Quartet Communications Inc.
, our parent company in Japan, where your enquiry concerns services delivered with its involvement
• Data Processors
engaged by us to operate this website, host our data, and provide email, analytics and customer relationship management tools
• Authorities or advisors
, where we are required to do so by law
Every Data Processor we engage is bound by contract to process personal data only on our instructions and to maintain appropriate security safeguards.
5. Transfer outside India
Some of the tools and services we use, and our parent company, are located outside India — principally in Japan. Your personal data may therefore be stored or processed outside India. Such transfers are made only to countries not restricted by the Central Government under the DPDP Act, and the same protections described in this policy continue to apply.
6. How long we keep it
We retain enquiry data for as long as needed to respond to you and to maintain our business relationship, and thereafter for up to three years. Where you are or become a client, we retain data for the duration of our engagement and for the period required under applicable tax and company law. When personal data is no longer required for either purpose, we erase it.
7. Security
We apply reasonable technical and organisational safeguards — access controls, encryption in transit, and restriction of access to personnel who need it — to protect personal data against unauthorised access, disclosure, alteration or loss.
In the event of a personal data breach, we will notify the Data Protection Board of India and every affected Data Principal, as required under the DPDP Act.
8. Your rights
Under the DPDP Act you have the right to:
• Access
— obtain a summary of the personal data we hold about you and how it is processed
• Correction and erasure
— have inaccurate or incomplete data corrected, completed or updated, and have data erased where it is no longer required
• Grievance redressal
— raise a complaint with our Grievance Officer (Section 9)
• Nomination
— nominate another individual to exercise these rights on your behalf in the event of your death or incapacity
To exercise any of these rights, contact us using the details below. We will respond within the period prescribed under the DPDP Act.
9. Grievance Officer
If you have any concern about how we handle your personal data, please contact:
Akisuke Iwai
Grievance Officer Quartet Digital Solutions India Pvt. Ltd. WeWork Enam Sambhav, BKC, C-20, G Block, Bandra-Kurla Complex, Mumbai, MH 400051 grievance@quartetdigital.in
We will acknowledge your complaint and respond within the timelines prescribed under the DPDP Act. If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India.
10. Contact
Quartet Digital Solutions India Pvt. Ltd. CIN: U73100MH2026FTC473742 WeWork Enam Sambhav, BKC, C-20, G Block, Bandra-Kurla Complex, Mumbai, MH 400051 info@quartetdigital.in
11. Children
This website is intended for business users and is not directed at children. We do not knowingly process the personal data of any individual under the age of 18. If you believe we have done so, please contact our Grievance Officer and we will erase it.
12. Changes to this policy
We may update this policy from time to time. The current version is always published at this address, with the date of last revision shown at the top.
Quartet Digital Solutions India Pvt. Ltd.
WeWork Enam Sambhav, BKC, C-20, G Block, Bandra-Kurla Complex, Mumbai, MH 400051
CIN: U73100MH2026FTC473742
A subsidiary of Quartet Communications Inc., Japan
© 2026 Quartet Digital Solutions India Pvt. Ltd.